Digitech Media LLC is committed to providing high-quality, custom web design and development services. Due to the personalized nature of our work, our refund policy is as follows:
A non-refundable deposit of 50% of the total project cost is required before any work begins. This secures your spot in our production queue and covers time spent on planning, consultation, and design mockups.
If a project is paused or delayed for more than 30 days by the client, Digitech Media LLC reserves the right to consider the project canceled. No refunds will be issued, but the client may reactivate the project at a later time, subject to availability and a reactivation fee.
Once a project has been delivered or marked as complete, no refunds will be issued under any circumstances. All deliverables will be provided upon full payment.
Our services are digital, custom-built, and tailored specifically for each client. As such, all sales are final once work has commenced.
We encourage open communication regarding any concerns. Any chargebacks will be disputed with documentation including project agreements, communications, and proof of delivered services.
For any billing-related questions, please contact us at support@paysitemanager.com.